Customer Relationship Management with Point-and-Click Simplicity
Let’s face it: providing better service to your customers can be very tedious and bothersome. You will need several systems—running simultaneously and sometimes monitored in real time—to make your customer feel that her continued business is appreciated. Pretty soon, you’ll find yourself wading through contact forms, feedback boards and forums, email marketing, content management, exclusive members’ areas, list acquisition and building, online stores, and more!
If you’re unlucky, you’ll be paying several web solution companies to use these many systems. And because all these are sourced separately, taking care of your customers and creating repeat business could become unwieldy and way too expensive for your online business over time.
The right CRM system seamlessly integrates all these CRM tools and technologies to provide a rewarding, satisfying customer experience. With Dijiguru Media, you go one (better) step further: you control all the bells and whistles from one webpage.
What Makes a Good CRM System?
An effective, efficient CRM system gives your customers and clients all the chances to stay in touch with you...and remembers every instance of customer action on your site. Dijiguru Media customizes your CRM system so that it knows every purchase, inquiry, support request, feedback, need, and preference—in fact, every customer action—as well as all the responses that you’ve made.
Our custom-made, simplified customer relationship management system makes it possible for you to wow your customers:
- Integrated. Capturing customer information is built into your web forms, online store, membership and subscription signups, content updates...as they come in.
- Customizable. Customers can update their information easily and quickly. Manage feedback, requests for information, and other sales opportunities with workflows and processes that help you stay on top of your sales funnel.
- Future-proofed. Even if you don’t need as many tools now, you can easily add more as your online business grows.
- Smart workflows. Create a series of automated responses and reminders to every customer action, simplifying real-time response to signups, orders, support requests and other customer feedback.
- Actionable customer data. Because customers can update their data and you receive live feeds of every online action, your database stays current and relevant for marketing and promotional campaigns.
- Intuitive reporting. Generate criteria-driven reports to take advantage of sales leads and increase your online business’ conversion rates.
- Out-of-the-box functionality. There’s little coding and configuration that you have to do. Serving your customers better is as easy as dragging and dropping, pointing and clicking, on one central interface.
BEGIN IMPRESSING YOUR CUSTOMERS WITH A RESPONSIVE CRM SYSTEM TODAY.